Calculate Monthly Rent 

Monthly rental are calculated by dividing the weekly rental amount by 7 (7 days in the week) then multiplying by 365 (days in the year) then dividing by 12 (months in the year). 

Complete a Condition Report 

The Condition Report is your opportunity of documenting a true and accurate account of the condition of the premises at the commencement of the tenancy. It may become the most important piece of evidence if a dispute arises over the condition of the premises at the end of the tenancy. In completing the condition report mark each box with a clear Y (yes) or N (no). Do not use ticks or crosses. In the event you disagree with the agents opinion of any item, write what your disagreement is (eg. Plate size stain on lounge carpet). Ensure you return the condition report within 7 days. 

Pay Rent 

(Cash is NOT accepted at our office) by direct debit from your bank account or credit card via use of the DEFT system. An identification number will be issued at the commencement of your tenancy. Rent can be paid by joining our Rental Rewards and payments will then be accepted by credit card. At Ray White Commercial Inner West, we provide the same convenient methods to pay rent. Our trust account for this business is held with the Macquarie Bank. Macquarie Bank operates DEFT as a payment solution designed specifically for people who want a simpler way to meet their payment obligations. The Tenant Reference Number (or DEFT Reference Number) issued at the commencement of your tenancy is critical in the payment of rent. It provides our offices with the sole identifier as who is paying rent. If it is incorrect, you will be paying someone else’s rent. If it is not included with your payment, the deposit is held until such time as we are required by law to deposit the funds into a government bank account for ‘unclaimed monies’. If you have lost your Tenant Reference Number of DEFT Reference Number, then phone our office on 9555 7777 or 9555 5544. 

Pay Water Usage Accounts 

If the leased premises have a water meter, our office will send you an invoice requesting payment for the cost of water you consumed throughout the period. Payment of these periodic invoices can be made by utilizing the same methods as the payment of rent albeit it should be made by separate deposit. 

Arrange Repairs 

Any request for repairs should be made in writing. This is your evidence you have requested the repair. This internet site provides an email link to enable you to notify our office of any repair. The more detailed you document the problem the more opportunity you will provide to a tradesperson to attend with the right equipment. For example: stove repairs should document the make & model of the stove.