Our Systems

With hundreds of offices Australia-wide, the Ray White organisation provides a range of specialist systems designed to provide the best service to clients. Access to these systems via our own office technology allows us to offer an approach that combines personal service and reliable procedures. These systems and procedures can be broken down into specific areas.

Starting with a formalised induction process and the knowledge that comes from attaining a real estate licence our property managers receive guidance from mentors at all times. The Ray White group and our own offices provide a range of continuous facilities to keep our team at the forefront of their industry. These include online industry updates and Ray White interactive training facilities, face to face instruction and specialty courses and seminars. Details of changes to legislation and policies are also provided in a timely manner.

Using proprietary Ray White systems all of our team follow strict property management guidelines to provide a traceable, measurable service which minimises risk exposure. We find that the key to reducing our owner's risk in relation to tenant management involves the use of extensive formalised policies combined with personalised attention to detail. In-house systems have been developed to enhance the Ray White procedures reducing gaps and allows us to comprehensively train and educate staff.